Assistant Director of Financial Aid

first_imgJob Summary/Basic Function Preferred Qualifications An offer of employment is contingent upon successful completion ofa background screening.Applicants requiring University sponsorship to obtain employmentauthorization will not be considered for this position.Maryville University is committed to a policy of equal opportunityand prohibits discrimination on the basis of age, disability,gender, genetic information, marital status, national origin,race/color, religion, sex, sexual orientation, veteran status, orany other status protected by law. This extends to all aspects ofthe employment relationship, including recruiting, hiring,training, on-the-job treatment, promotion, layoff, andtermination. Physical Demands The Assistant Director of Financial Aid will participate in thedaily function of the Division of Operational Excellence withprimary focus on the administration of the student loan programs incompliance with Federal regulations and the University Code ofEthics regarding student and parent loans as well as the FederalTeach Grant Program.Essential Responsibilities:• Complete Entrance/ Exit Counseling & DisbursementNotifications – update Colleague action codes and remove HOLDS.Notify 1st time borrowers of the need to complete EntranceCounseling and when completed, the date is recorded and the awardis updated for fund disbursement. Notify withdrawing, graduatingand drop below half-time enrollment of need to complete exitcounseling and update record. Distribute notifications of eachdisbursement to each borrower for each loan program within 14 daysof disbursement.• Respond to inquiries through chat, cases, email, phone, andoffice visit regarding loans, disbursements, and general financialaid inquiries from Solution Squad team members, students, parents,and others.• Maintain Monthly Loan and Teach Grant reconciliation maintainingaverage funding and loan debt.• Manage Student loans as well as Grad Plus & Parent Plus loansincluding follow-up to complete the loan process for each loan onthe federal loan website and Colleague AIDE screen to insurecorrect and timely disbursement.• Identify students for Late Disbursement if possible and followappropriate procedures to attempt to salvage funding.• Provide Financial Literacy materials for various segments ofprospective, current and post student populations.• Maintain loan certifications and disbursement records for privateloans• Complete the University certification for the MOFELP ProgramReview enrollment and financial aid eligibility to process BookVoucher requests, communicate with M store regarding book voucherprocessing• Administer the Teach Grant program including notification &completion of the agreement to serve and follow up notification ofdisbursement• Provide all supporting loan documents for annual Audit. Meet withAuditor annually to review loan processes.• Assist with Verification & Packaging functions as needed.Transmit Aid and distribute to all appropriate FA staff for review,provide support for other Financial Aid functions as assigned.Provide phone queue back up as needed. Advertised: April 13, 2021Applications close: • Bachelor’s degree or 3 years of equivalent professional/technicalexperience• Knowledge of federal, state, and private rules, regulations, andguidelines governing the administration of internal and externalfinancial aid programs• Familiarity with accounting principles• Basic knowledge of the interrelationship among educationinformation centers (i.e., Registrar’s Office, Cashier’s Office,Admissions Office)• Knowledge of Colleague UI Financial Aid, Admissions, Registrar’sscreens• Familiarity with federal software (COD, NSLDS, SAIG, IFAP,FAFSA), state software (FAMOUS)• Knowledge of computers and computer software (Word andExcel)• Excellent written and interpersonal skills• Ability to communicate technical details to non-technical staffin an understandable way and to actively listen to allparties• Ability to maintain confidentiality• Ability to work independently, as well as part of a team, onmultiple projects; ability to multi-task• Ability to be adaptable, intuitive, and flexible• Strong sense of initiative; self-starter• Ability to meet strict deadlinescenter_img Special Instructions to Applicants Posting Details Yes Minimum Qualifications Open Until Filledlast_img